Rate Our Service

Gwent Police is committed to protecting and reassuring its communities and providing the best possible policing service. For us to improve the service we provide it’s essential that we gather as much feedback as possible. This system allows members of the public a quick way of providing honest and transparent feedback about the service they have received.

This online feedback system is one of many forms of feedback Gwent Police uses to understand what we do well and where we need to improve.

Where no supporting comments are added to the star rating, the feedback will be published immediately. Should additional comments be added then there will be a delay in publishing the feedback to allow Gwent Police to respond openly to it. However, Gwent Police reserves the right to amend/delete comments where individuals are identified, inappropriate language is used, or the comments are obviously fabricated.